Once you have met the agent and the physical contract is signed, your rental is officially active. From this moment on, any changes to your trip are handled directly with the rental agency.
Agency Policies Apply
Since the legal agreement is now between you and the agency, any modification or cancellation is subject to their specific internal policies. These may include:
- Cancellation Fees: Depending on the agency, terminating a signed contract early may result in specific fees.
- Early Returns: If you decide to return the car sooner than planned, the refund or credit policy depends entirely on the agency's terms.
Direct Communication
For any adjustment during your trip—such as extending your rental period or returning the vehicle early—you should contact the agency directly using the phone number provided on your contract.
- Agreement: Any changes to the price or duration will be agreed upon between you and the professional agent.
- Local Support: The agency is your primary contact for all operational and contractual matters once you have the keys.
Flexibility and Agreement
While each agency has its own rules, most are open to discussion to find the best solution for your situation. We recommend clarifying these points with the agent during the initial handover to avoid any surprises.
Your contract is your guide. For any changes, your agency partner is just a phone call away.